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class=\"jeg-elementor-kit jkit-animated-text jeg_module___69fa5f0ab19d6\"  data-style=\"none\"><p class=\"animated-text\"><span class=\"normal-text style-color\">Terms &amp; Conditions of Our <\/span><span class=\"dynamic-wrapper style-color\"><span class=\"dynamic-text\"> Services<\/span><\/span><span class=\"normal-text style-color\"><\/span><\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4fda9ce7 e-con-full e-flex e-con e-parent\" data-id=\"4fda9ce7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7c8dab de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6d7c8dab\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can use our services in any convenient way \u2013 the choice is yours.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53c2ca9c elementor-align-left de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-button\" data-id=\"53c2ca9c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Order now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7aeb31e4 e-con-full e-flex e-con e-parent\" data-id=\"7aeb31e4\" data-element_type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-610f334c e-con-full e-flex e-con e-parent\" data-id=\"610f334c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b64b21c de_scroll_animation_no elementor-widget elementor-widget-image\" data-id=\"b64b21c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"271\" src=\"https:\/\/shopiwebs.com\/neatly\/wp-content\/uploads\/sites\/44\/2024\/01\/privicy.png\" class=\"attachment-large size-large wp-image-79\" alt=\"\" srcset=\"https:\/\/shopiwebs.com\/neatly\/wp-content\/uploads\/sites\/44\/2024\/01\/privicy.png 1024w, https:\/\/shopiwebs.com\/neatly\/wp-content\/uploads\/sites\/44\/2024\/01\/privicy-300x102.png 300w, https:\/\/shopiwebs.com\/neatly\/wp-content\/uploads\/sites\/44\/2024\/01\/privicy-768x260.png 768w, https:\/\/shopiwebs.com\/neatly\/wp-content\/uploads\/sites\/44\/2024\/01\/privicy-600x203.png 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57216917 e-flex e-con-boxed e-con e-parent\" data-id=\"57216917\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d1d2d82 e-flex e-con-boxed e-con e-parent\" data-id=\"6d1d2d82\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ea2e58 elementor-widget__width-auto de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"28ea2e58\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Policy\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-646b5068 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"646b5068\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A message to our customers..<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3c3e252d e-flex e-con-boxed e-con e-parent\" data-id=\"3c3e252d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c2a6b4c de_scroll_animation_no elementor-widget elementor-widget-heading\" data-id=\"6c2a6b4c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Loss &amp; Damage<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41795418 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"41795418\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In addition to dry cleaning and laundry, we offer a range of services 7 days a week. You can use our services in any convenient way \u2013 the choice is yours.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25385861 de_scroll_animation_no elementor-widget elementor-widget-heading\" data-id=\"25385861\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to communicate issues?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b3ed44 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4b3ed44\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can report issues to one of our in-store teams however please note all matters will subsequently be passed onto our head office. Unfortunately we are unable to process claims 48 hours after collection. We appreciate that due to an extensive customer base things may go wrong. Your feedback and cooperation is requested in trying to put things right and we aim to do this quickly and efficiently.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-367bf3a4 de_scroll_animation_no elementor-widget elementor-widget-heading\" data-id=\"367bf3a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibility<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32ae59b0 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"32ae59b0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fb5901 elementor-widget elementor-widget-text-editor\" data-id=\"3fb5901\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\">You can report issues to one of our in-store teams however please note all matters will subsequently be passed onto our head office. Unfortunately we are unable to process claims 48 hours after collection. We appreciate that due to an extensive customer base things may go wrong. Your feedback and cooperation is requested in trying to put things right and we aim to do this quickly and efficiently.<\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-538dede2 de_scroll_animation_no elementor-widget elementor-widget-heading\" data-id=\"538dede2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service Exclusions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6585ccee de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6585ccee\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In the unlikely event whereby loss or damage has occured to a garment, the following protocols should be followed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7665b2a3 e-flex e-con-boxed e-con e-parent\" data-id=\"7665b2a3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7cd32058 e-flex e-con-boxed e-con e-parent\" data-id=\"7cd32058\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4168b2f8 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4168b2f8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"We believe that cleanliness is the key to happiness and success in absolutely everything.\"<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2aa808 de_scroll_animation_no elementor-widget elementor-widget-heading\" data-id=\"4d2aa808\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">- Max Taylor, Founder<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-49a3178c e-flex e-con-boxed e-con e-parent\" data-id=\"49a3178c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-700a6bd5 e-con-full e-flex e-con e-parent\" data-id=\"700a6bd5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-127a0751 elementor-widget__width-initial de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"127a0751\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">20% off Your First Pick Up &amp; Delivery Order<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7b5792b e-con-full e-flex e-con e-parent\" data-id=\"7b5792b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-484de888 elementor-align-right elementor-widget__width-initial de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-button\" data-id=\"484de888\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Order now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions of Our Services You can use our services in any convenient way \u2013 the choice is yours. Order now Our Policy A message to our customers.. Loss &#038; Damage In addition to dry cleaning and laundry, we offer a range of services 7 days a week. You can use our services in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-78","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Policies - Neatly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shopiwebs.com\/neatly\/policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policies\" \/>\n<meta property=\"og:description\" content=\"Terms &amp; Conditions of Our Services You can use our services in any convenient way \u2013 the choice is yours. 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